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What does Instaprophire do?
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Hiring Items
How does hiring work?
Can I hire items for more than 1 week?
What happens if I need the items for longer?
Why does the booking system ask for a time?
Delivery & Shipping
Where do you ship?
How much does delivery cost?
Do you offer next day delivery?
When will my order be dispatched?
Returns
How do I return hire items?
Do purchased items include free returns?
Are purchased items supplied directly by you?
Who do I contact if there is an issue with a purchased item?
The Vault
What is the Vault?
Are Vault items really free?
Do I need to return Vault items?
Collections
Can I collect my order in person?
Damage, Loss & Responsibility
What happens if an item is damaged or lost?
What if something arrives damaged?
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